Heating & Cooling

Heated towel rails, hot water units, and climate control solutions

Frequently Asked Questions

Heated towel rails come in two main types:

  • Electric heated rails — powered by an internal heating element and connected to your electrical supply. These are the most common option in Australian homes and can be installed in any bathroom with access to a power point or hardwired connection.
  • Hydronic heated rails — connected to your home's hot water system and heated by circulating hot water through the rail. These are more common in homes with hydronic heating systems already in place.

Electric rails are generally simpler to install and can be controlled independently with a timer or switch.

No — most electric heated towel rails use between 40 and 150 watts, which is comparable to a standard light bulb. Running a heated rail for a few hours a day typically costs only a few cents. Using a timer to run the rail during peak usage times (such as morning and evening) helps keep running costs minimal while ensuring warm towels are ready when you need them.

If the heated towel rail needs to be hardwired into your electrical system, yes — this must be done by a licensed electrician. Some heated rails come with a plug-in option that can simply be plugged into an existing power point, which does not require an electrician. Check the product specifications to confirm which connection type is included before purchasing.

For hot water units, air conditioning, and outdoor heaters, we handle enquiries on a project-by-project basis. These products often require site-specific assessment to determine the right unit size, capacity, and installation requirements. Contact us directly via our contact page and our team will assist you with product selection, pricing, and any technical questions.

Heating & Cooling — Buying Guide

Everything you need to know before you buy

Heating & Cooling — Buying Guide

From heated towel rails that add everyday comfort to your bathroom, through to hot water systems and climate control for your home, our heating and cooling range covers the essentials for year-round comfort. Whether you are upgrading a single fixture or planning a full home project, understanding your options is the first step.

Heated Towel Rails

A heated towel rail is one of the simplest upgrades you can make to a bathroom. It keeps your towels warm and dry, reduces dampness and musty odours, and adds gentle warmth to the room during cooler months. Electric heated rails are the most popular option — they are straightforward to install, inexpensive to run, and can be paired with a timer for set-and-forget convenience. Choose a size that suits your wall space and the number of towels you want to hang. Match the finish to your other bathroom accessories and tapware for a coordinated look.

Hot Water, Air Conditioning & Outdoor Heaters

For larger heating and cooling products — including hot water units, air conditioning systems, and outdoor heaters — we work with customers on a project basis. These products require careful sizing and specification based on your home or property, so we recommend getting in touch with our team directly. We can help with product selection, provide pricing, and answer any technical questions about installation and compliance requirements.